Refund Policy

At EGIF Global, we strive to provide the highest quality products/services. We understand that there may be times when our customers need to return or request a refund for their purchases. Our refund policy is designed to ensure a fair and transparent process.

1. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:

• The request for a refund must be made within 3 days of purchase.
• The product must be returned in its original condition, unused, and with all original packaging and accessories.
• Proof of purchase (receipt or order confirmation) must be provided.

2. The following items are not eligible for refunds:

• Services that have already been rendered.
• Customized or personalized products.

3. Refund Process
To initiate a refund, please follow these steps:

• • Contact Us: Reach out to our customer service team at support@egifglobal.org or +91 120 5106662 to request a refund. Provide your order details and reason for the refund request.
• • Return Authorization: If your refund request is approved, we will provide you with a return authorization and instructions on how to return the product.
• • Return the Product: Ship the product back to us using the provided instructions. You are responsible for the shipping costs associated with returning the product.
• • Inspection and Refund: Once we receive and inspect the returned product, we will process your refund. Refunds will be issued to the original payment method within 5-7 days.

4. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

5. Exceptions
In certain cases, we may offer partial refunds or exchanges at our discretion. Please contact our customer service team to discuss your specific situation.

6. Contact Information
If you have any questions or concerns about our refund policy, please contact us at:

• Email: support@egifglobal.org
• Phone: +91 120 510 6662
• Address: O-464, Gaur City Center, Gaur Chowk, West, Sector 4, Greater Noida, Uttar Pradesh-201318, INDIA